SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

SECTION 2 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

SHIPPING AND DELIVERY

All delivery time-frames stated are estimated and may be subject to change. Please note, for international deliveries, local import duties and charges may apply. 

While your order is being processed and delivered we encourage you not to book events during this time until you have confirmation of receiving your booth.  360 Booths Shop is not responsible for any missed events that you may have.

We use local freight carriers for 360 packages and platforms to insure your product arrives safely. After the product has been shipped, delivery time frames can range between 2 -4 business days for freight shipping.

USPS, UPS, FedEx for other products economy shipping time frames are 3-5 business days.

RETURN POLICY

Due to the custom fabrication  360 Booth Shop returns will not be accepted. 

Items that are non-refundable:

1. 360 Photo Booth Platforms and Cases

2. Full System Photo Booth Packages

3. Photo Booth Shells and Cases

4. Any products with custom graphics which include enclosures, inflatable enclosures, custom vinyl logo prints.

All products have a 1 year manufacturers warranty, if any part fails we will work with you to resolve any issues. 

If a part fails, please reach out to our support team on our contact page so we can help you try to fix the issue.

In some cases, we understand that you might change your mind about your purchase and want to return the item. Again, we will ONLY refund items not listed above.

We will accept the return request as long as it is in the original packaging. You must send an email or a message on our contact page within 48 hours upon receiving your product. We will refund your money minus shipping fees and the 30% re-stocking fee plus you pay for the shipping.

Incorrect or defective shipments must be returned in new condition and packaging to receive a refund within 48 hours of receiving the item.